Exchange Policy

Exchange Policy




  • Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.


  • To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. And the return only occurs in our SK Bijoux Branches.


  • To complete your exchange, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error, is not eligible for exchange.
Any item that is returned more than 10 days after delivery, is not eligible for exchange.

For any information or complaints about the above please contact us on

  • Sale items exchange.

Only regular priced items may be exchanged, unfortunately SALE ITEMS CANNOT BE EXCHANGED.

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and Exchange is only applied in any of our Stores and Branches, physically.


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